Privacy Policy

Last updated: July 8, 2024

This Privacy Policy describes how Keryfeu ("we", "us", or "our") collects, uses, stores, and shares information about you when you access or use our website at keryfeu.info and any related services, features, or content we offer (collectively, the "Services"). By using our Services, you agree to the practices described in this policy. If you do not agree, please discontinue use of the Services.

1. Information We Collect

We collect information in several ways depending on how you interact with our Services. The categories of information we may collect include the following.

1.1 Information You Provide Directly

When you register for an account, contact us, enroll in a course, or otherwise interact with our Services, you may provide us with information such as your name, email address, postal address, telephone number, payment details, and any other information you choose to submit. We collect only what is necessary to provide the requested service.

1.2 Information Collected Automatically

When you visit our website or use our Services, certain technical information is collected automatically. This may include your IP address, browser type and version, operating system, referring URLs, pages visited, time and date of access, and session duration. This information is collected through standard server logs, cookies, and similar tracking technologies.

1.3 Information from Third Parties

We may receive information about you from third-party services, such as payment processors, analytics providers, or authentication services, where you have authorised those third parties to share your information with us. We handle such information in accordance with this policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

3. Legal Basis for Processing

We process your personal information only where we have a lawful basis to do so. Depending on the context, we rely on one or more of the following grounds: your consent, the performance of a contract with you, compliance with a legal obligation, or our legitimate interests where those interests are not overridden by your rights and interests.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve our Services, remember your preferences, and understand how visitors interact with our website. Cookies are small text files stored on your device by your browser.

4.1 Types of Cookies We Use

Essential cookies are required for the basic operation of the website and cannot be disabled without affecting core functionality. Analytical cookies help us understand how visitors use our site so we can improve it. Functional cookies remember your preferences and settings. Marketing cookies may be used to deliver relevant promotional content, subject to your consent where required.

4.2 Managing Cookies

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect your ability to use some features of our Services. Where consent is required by applicable law, we will request it before placing non-essential cookies on your device.

5. Sharing of Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service providers: We engage trusted third-party companies to perform functions on our behalf, such as payment processing, email delivery, hosting, analytics, and customer support. These providers have access to your information only to the extent necessary to perform their functions and are obligated to protect it.

Business transfers: If we are involved in a merger, acquisition, reorganisation, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

Legal requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others.

With your consent: We may share your information with other parties when you have given us explicit permission to do so.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When determining the appropriate retention period, we consider the nature and sensitivity of the information, the purposes for which it was collected, and applicable legal requirements. When information is no longer needed, we delete or anonymise it securely.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. These measures include encryption of data in transit, access controls, regular security assessments, and staff training. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and to notify us promptly if you suspect any unauthorised use of your account.

8. Your Rights

Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include the right to access the information we hold about you, the right to request correction of inaccurate information, the right to request deletion of your information, the right to object to or restrict certain processing activities, and the right to receive your information in a portable format.

To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with applicable law. We may need to verify your identity before fulfilling your request.

If you have provided consent for any processing activity, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

9. Children's Privacy

Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without appropriate consent, we will take steps to delete that information promptly. If you believe we may have inadvertently collected information from a child, please contact us immediately.

10. Links to Third-Party Websites

Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those external sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

11. International Data Transfers

Your information may be transferred to and processed in countries other than the one in which you reside. These countries may have data protection laws that differ from those in your country. Where we transfer personal information internationally, we take appropriate steps to ensure that such transfers are conducted in accordance with applicable law and that your information remains protected to a standard equivalent to that described in this policy.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify you by email or through a prominent notice on our website. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of the Services after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us using the details below: